Our commitments

Certified with the Marque Qualité TourismeTM, a symbol of tourism quality, Vars Tourist Office undertakes to help you:

What is the Qualité Tourisime certificate?
The government created the Qualité Tourisme certification to improve the quality of French tourist services. The brand selects and organises a quality scheme under a single brand, to ensure visitors are satisfied by hotels, aparthotels, holiday resorts and parks, camping grounds, restaurants and other places to eat, cafés, bistros, accommodation agencies, tourist information centres, monuments, attractions and outdoor activities. The Qualité Tourisme brand helps visitors choose high-standard services with confidence. For more information about Qualité Tourisme: More information

We have been classified as a Category I Tourist Office.

As such, our Tourist Office is committed to:

- Providing an easily accessible information centre and welcome desk.
- Helping you with your requests.
- Providing you with a seating area.
- Providing free information on local tourist facilities.
- Publicising our opening hours in at least two foreign languages.
- Providing free WiFi access.
- Being open at least 305 days per year including Saturday and Sunday during the tourist season or for events.
- Replying to your mail throughout the year.
- Providing permanent reception staff who speak at least 2 foreign languages.
- Providing printed tourist maps and guides.
- Providing access to a special trilingual website which can be accessed using mobile devices.
- Providing printed tourist information translated into at least 2 foreign languages on the following:
* all rated tourist accommodation including at a minimum the establishment’s name, address, email, website, telephone number and rating;
* monuments and tourist sites (cultural, natural or leisure establishments) including prices, opening dates and times, website, telephone numbers and address;
* events and entertainment;
* emergency numbers. -Updating tourist information every year.
- Displaying emergency phone numbers on the exterior of the building.
- Providing information on all tourist facilities in the area, for all types of visitors.
- Providing access to information about the availability of rated accommodation.
- Dealing with complaints and measuring satisfaction levels.
- Providing a tourist information service that combines new information technology and communication technologies (social networks, mobile phones, geolocalisation etc.).
- Meeting the requirements of the Qualité Tourisme™ brand
- Having a trip advisor at your disposal.
- Guaranteeing the reliability and up-to-date nature of the information on what is available locally for tourists.

Vars Tourist Office belongs to the network of French Tourist Offices.