Quality commitment

Destination of Excellence

The Vars Tourist Office has been awarded the Qualité Tourisme mark, which will be renewed in September 2019.
Created by the French government, the aim of this mark was to improve the quality of tourist services in France.

Qualité Tourisme has since been replaced by the Destination d’Excellence mark, which continues and strengthens this approach. The Vars Tourist Office is now involved in the Destination d’Excellence certification process, which includes more stringent requirements in terms of quality of welcome, sustainability, accessibility and continuousimprovement.

This mark selects and unites, under a single symbol, the quality initiatives undertaken to ensure your satisfaction in hotels, tourist residences, holiday villages, campsites, restaurants, cafés and brasseries, seasonal rental agencies, tourist offices, places to visit and outdoor activities.

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Within this framework, the Vars Tourist Office undertakes to :

To provide you with an easily accessible reception and information area, with furniture to sit on and free Wi-Fi access.

To welcome you 305 days a year, by a professional team who care about your well-being in Vars, who will make things easier for you and provide you with clear and accurate information about the local tourist offer, free of charge. Our reception staff speak at least two foreign languages.

Ensure that information is reliable and up to date, and present the full range of qualified services available in the area for all customers. Provide tourist maps, plans and guides on paper in two foreign languages.

Display and publicise its opening times in at least two foreign languages and display emergency numbers on the outside.

Give you access to its dedicated trilingual website.

Respond to your letters, deal with your complaints and measure your satisfaction.

Our sustainable commitments

We limit our in-house printing and print our editions on recycled paper with the FSC PEFC label.

Our default printing settings are black and white and double-sided

Our emails are regularly sorted and deleted

We pay attention to our energy and water consumption (turning off our equipment at the end of the day, sensible internal printing, etc.)

We print our publications on FSC PEFC-certified recycled paper and manage our brochure stocks to limit waste at the end of the season. Translated brochures are printed on demand.

We sort and recycle our waste

We use non-disposable or recyclable crockery at our events (Eco cups, wooden cutlery, etc.).

We reduce our use of goodies, choosing eco-friendly products and local suppliers.

We encourage car-sharing wherever possible.

The heating is turned down at night

We use eco-labelled cleaning products

And we're counting on you to

Continue to sort your rubbish during your stay: you can find the Sorting Guide at the Tourist Office or download it from Smitomga, as well as reusable bags.

Remember to moderate your energy and water consumption at your holiday destination.

You can drop off your used batteries at the Tourist Office reception in our battery collector.

Keep the places you visit clean and respect the fauna and flora during your walks and nature activities by collecting your rubbish.